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Subway advocacy group takes aim at Cuomo over poor train service


March 18, 2015 By Christian Murray

A New York City subway advocacy group is calling on Governor Andrew Cuomo and the state legislature to provide the funding needed to fix the decaying No. 7, N and Q lines.

The group, the Riders Alliance, is collecting subway riders’ horror stories this week—and will present them to Cuomo and the state legislature who will be deciding whether to fund the MTA’s proposed $32 billion five-year-capital plan in upcoming months.

“It’s easy to blame the MTA for all of these breakdowns and malfunctions, but the real culprits are Governor Cuomo and members of the state legislature, who have not stepped up to provide the funds that would fix and upgrade our subways,” said John Raskin, Executive Director of the Riders Alliance, said.

“If Governor Cuomo and state lawmakers don’t fund the next MTA capital program, riders are going to see a lot more of these signal malfunctions and train breakdowns in the future, he said.

On Tuesday, members of the Riders Alliance were at Queensboro Plaza and asked N,Q and 7 riders to share their experiences.

The move to collect riders’ “horror stories” has been prompted by a sharp increase in complaints about signal malfunctions, unexplained train delays and generally deteriorating service in recent weeks, according to the Riders Alliance. The group argues that the aging system can only be repaired if lawmakers decide to fund the next capital program.

Carol Crump, a 7 train rider, shared here horror story Tuesday: “I rely on the 7 train to get me from Queens to work on the Upper West Side. But lately—weekend and late night service on the 7 train has been a joke! Sometimes I have to resort to taking the bus or car service and that’s not sustainable or affordable!”

The Riders Alliance is collecting stories of similar experiences online at through Friday, March 20th.

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It’s not all about throwing money at the problem. I feel one big issue is how inefficiently work is done. It has to be either the workers or the supervisor/s overseeing a particular part of a project. The 7 train has been closed 3-6months over the weekends, every year, for about a decade. Yet, every month without fail there are week-days where the train is not running because of a signal or switch malfunction at Times Square. How is that even possible? If a problem is “repaired”, it should be good for at least a couple of years. Applying bandaids rather than completely fixing things increases costs in the long run. If they got efficient and reliable processes in line with some competent people, maybe it wouldn’t need that much money to begin with.

Anonymous visitor

No, you’re being far too generous to the MTA. The work has been ongoing for considerably longer than a decade. And there once was a time — it seems so long ago — that they used to run shuttle buses between Vernon-Jackson and the Public Library on 42nd Street. It still sucked, but it made the outages at least tolerable.


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