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Opinion: Minor Benefits Expected for 7-Train Riders stemming from Cuomo’s Modernization Plan


July 21, 2016 Op-ed by Melissa Orlando and Brandon Mosley, Access Queens

This week, Governor Cuomo, along with MTA Chair Thomas Prendergast and NYCT President Ronnie Hakim unveiled a plan to revitalize and modernize New York City’s subways.

The Governor announced plans to add 1,025 new subway cars with wider doors and modern features – including 750 “Open Car End” designed-cars, which will reduce wait times and increase capacity.

The Governor also updated the public on some of key elements that will be featured in the renovation of 31 subway stations throughout the New York Metropolitan Area.

These include features such as countdown clocks and digital signage.

Unfortunately the stations along the 7 line are not part of these renovations, so Queens commuters are going to have to wait for modern upgrades that will provide better rider communication. We have been told that will occur after the completion of CBTC.

Furthermore, there is a possibility that the open designed cars may not be able to run on the 7 line due to technical difficulties.

Nevertheless, we are pleased that attention is being paid to customer experience, which is long overdue.

In a statement made by Cuomo, he seemed to finally understand the importance of investing in the city’s infrastructure, especially as parts of the city are experiencing rapid population growth.

“New York deserves a world-class transportation network, worthy of its role as the heartbeat of the 21st century economy,” Cuomo said Monday.

Stations to be Upgraded in Queens

Stations to be Upgraded in Queens

The 31 stations in Cuomo’s modernization plan were announced in January.

Seven of these stations are in Queens, though none are on the 7 Line.

The improvements will certainly make the lives of some commuters better, particularly those who use the N, Q and R lines.

Energy-efficient LED lighting and easy-to-clean construction materials should lend a more welcoming appearance to the stations. Many of the new stations are planned to have WIFI and stronger cell service.

However, commuters really want to know if their train is running, when it will show up, and what to do if there’s a service interruption.

The lack of communication and real-time information is one of the biggest complaints we hear from riders in 7 Train Blues and it’s one of the main reasons why we advocate on their behalf.

Riders told the MTA as much at the “Ask the MTA” Town Hall we co-hosted back in April. Nevertheless, a big win for transit customers who’ll use the aforementioned 31 stations will be the addition of digital signage and countdown clocks, which will address those communication concerns. Again, however, the 7 Line isn’t due for countdown clocks until after CBTC.

The other major aspect of the modernization plan is an expanded (verbal) commitment to “Reimagined and Enhanced Subway Cars.”

Cuomo has called for trains to meet international standards with wider doors and open gangway cars, both of which will finally increase capacity and facilitate the movement of passengers on and off the trains. The MTA hopes the wider doors will reduce “dwell time,” or the amount trains spend sitting at the station, by up to 32%, which should make the trains run more efficiently.

Upgraded Cars with new doors

Upgraded Cars with new doors

Not since the green-light of the 2nd Ave Line has there been a push by the MTA to increase capacity.

The new subway cars will help alleviate some overcrowding and provide additional security enhancements.

At this point in time, Queens residents continue to struggle with overcrowding daily and some days are more dire than others. From our 7 Train Blues Facebook group, we have seen many customer reports of inappropriate or violent behavior among passengers—whether it’s unwanted sexual contact or assault. Overcrowding poses a safety hazard, especially when frustrated passengers resort to fisticuffs in reaction to the 7 Train’s daily service issues.

Security, safety, and capacity go hand in hand and the new trains, also to be equipped with security cameras will add a level of security that we don’t currently have now. To top it all off, the trains’ exteriors will also be overhauled. Renderings of the new train cars can be seen here.

While these enhancements are a huge step in the right direction, as previously mentioned, we may not get the gangway cars on the 7. However, the subway is an ecosystem, so the modernization plan could make other lines more reliable and efficient, which will affect the 7 in some way, but still the 7 Train needs capacity now.

We still have to wait at least 18 months—according to plan—before the installation of Communications-based Train Control (CBTC) is completed. After CBTC is installed, the MTA will still need time for testing and refinements. In the meantime, 7 Train riders will experience some relief this fall when two nightly round trip trains will be added to the weekday schedule between 8 and 10 pm.

Even then, the addition of two more trains per hour will do little more than allow us to squeeze on the first train that arrives instead of waiting for the fourth. How long will this slight increase in capacity hold us, especially in consideration of tens of thousands of residential units being built in Western Queens over the next few years?

Melissa Orlando

Melissa Orlando

We need quick and multi-faceted solutions. And we are calling on the Governor and the MTA to act now. Prior to the implementation of CBTC, we need interim solutions for the days when the 7 Train experiences service interruptions. Post CBTC, we need long-term solutions that support the growing population of Queens and that address the needs of residents who live in transit deserts, where driving is their only option.

At Access Queens, we believe that bus rapid transit (BRT) will be a key component of the solution to alleviate crowding on trains and reduce car traffic from residents attempting to cross the 59th Street Bridge or drive through the Midtown Tunnel. Buses are a quick turnaround and economical solution for the short-term. We’d also like to see the City Fare extended to weekdays, so that commuters can choose to ride the LIRR, instead of driving, without doubling their commuting costs.

As the Governor said, “They are talking about a projected population growth by the year 2040 an additional 3 million people… You want to grow the region? You have to be able to move the people who you are inviting.” We agree, Mr. Cuomo. We agree.

Brandon Mosley

Brandon Mosley

Melissa Orlando is the Executive Director and Brandon W. Mosley is Creative Director at Access Queens (</

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Pedro Valdez Rivera Jr.

Keep in mind that more than a majority of the subways in Queens are in bad shape. So of course they need to be rehabilitated ASAP. As for the newer R211 subway cars, by the beginning of the next decade, the A, F, R, Rockaway Park Shuttle, as well as the Staten Island Railway will get these cars, including the full implementation of communication based train control along the IND Queens Boulevard Line.


TFCornerstone and Rockrose must not paying politicians enough in illegal “incentives”.


Frank, you misunderstood what I wrote. Why can’t the cars be built to fit the track along with cars to fit the other lines? Just make cars that fit the tracks for each.


Does this mean no bowling ally car on 7 trains? What’s next, a lactation car for those rich moms in the towers? I’ll stick with our older as the sticky floors keep me from slipping into the bourgeois mindset.

Fed Up

Wow, New York finally catching up to every other world class city on the planet. Let’s give a big seal clap for Cuomo and the toads at the mta. If all of NY wasn’t so corrupt we’d already have a respectable system in place. Embarrassing.


Frank, the so called ‘SMART PLANNERS’at the MTA=MONEY THROWN AWAY’should have seen to it that the cars fit both divisions.


MRLIC, that decision predates the MTA by decades. You would need to complain to the IRT (now A Division) and BMT (now B Division, together with the City-built IND track) companies. Good luck with that.


But how many additional ‘showtime’ dancers can the roof handlebars in these new trains support? New trains in China can handle 5! Another sign of Americas lost technical prowess. Sad!


“there is a **possibility** that the open designed cars may not be able to run on the 7 line due to technical difficulties”

So, 1) not for sure, 2) due to “technical difficulties” (despite the 7 line being worked on for years and years now to upgrade its technical capabilities).

Perhaps you should ask, what are the “technical difficulties” that could possibly result in open designed cars not being able to run on the 7 line? Good luck with that though.


Technical difficulties is some weird euphemism for “will not fit”. As usual Cuomo is trying to snow us with a BS “Oh, yeah, maybe” line on the 7, but it is quite impossible.

100 years ago when the subway was first built, it was built by two different private companies. At the time, they chose different sizes for stations, tunnels and trains. The track gauge is the same, which means a numbered car can run on a lettered line – with a wider gap, so watch your step – but the B division cars do not fit on the A division tracks. Ever see a truck crash into a bridge because the truck was a little too big? That’s what would happen.

The R211 order, which is what is being discussed, is to replace B division trains.


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